Shipping Policy
Thank you for shopping with Pets Lover Market. Please read our shipping policy carefully before placing your order.
1. Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will begin processing on the next business day.
2. Shipping Rates & Estimated Delivery
We offer the following shipping options:
- Standard Shipping — 8–23 business days — Free on orders over $50 USD
- Standard Shipping (Orders below $50) — 8–23 business days — $6.99 USD shipping
Note: Delivery times are estimates only and are not guaranteed. Delays may occur due to carrier delays, weather conditions, or other factors beyond our control.
3. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number on the carrier’s website to track your package in real time.
4. Shipping Restrictions
We currently ship to customers in the United States.
At this time, delivery availability may vary depending on destination and carrier service coverage.
5. Lost or Delayed Packages
If your package has not arrived within 30 days after the estimated delivery timeframe, please contact us through our contact page:
https://petslovermarket.store/pages/contact
We will investigate the issue with the carrier and assist you as quickly as possible.
6. Contact Us
For shipping-related questions, please contact us:
Pets Lover Market
Website: https://petslovermarket.store/
Contact Page: https://petslovermarket.store/pages/contact
Response Time: Within 1–2 business days